Privacy Policy

This Privacy Policy explains how Vidzop LLC, doing business as Superior Vids ("Superior Vids", "we", "us"), collects, uses, discloses and protects personal information when you visit this website, submit a form, register for a masterclass, book a call, or communicate with us by email, phone or text message.

1. Information we collect

We collect the following categories of information:

• Information you give us. Name, email address, phone number, company name, website or ad library links, budget and service details, and anything else you include in a form, application, message or call.
• Event registration data. Registration details for masterclasses and other live sessions, attendance status, and any materials you submit for review.
• Communication records. Email, SMS and call records, including message content, timestamps, delivery status, and consent and opt-out history.
• Automatically collected data. IP address, device and browser type, referring URL, pages viewed, approximate location derived from IP address, and interaction data collected through cookies and similar technologies.
• Payment information. If you become a client, billing details are processed by our payment processor. We do not store full card numbers.

We do not knowingly collect sensitive personal information, and we ask that you do not send it to us.

2. How we use information

• To respond to inquiries and provide requested information
• To register you for events, send confirmations, reminders and replays
• To schedule and conduct calls, and to prepare reviews of your advertising
• To provide, deliver and support our creative services
• To send marketing and follow-up communications you may opt out of at any time
• To operate, secure, analyze and improve this website and our services
• To process payments, maintain records, and comply with legal obligations
• To detect, prevent and address fraud, abuse or security incidents

3. Legal bases for processing

Where the EU or UK GDPR applies, we process personal information on the basis of your consent (for example, marketing messages), performance of a contract, our legitimate interests in operating and promoting our business, and compliance with legal obligations.

4. Cookies and tracking technologies

We use cookies, pixels, local storage and similar technologies to keep the site working, to remember preferences, to measure traffic, and to measure and improve advertising. This may include analytics and advertising tools such as Google Analytics and the Meta pixel, which set their own identifiers and may associate your activity with their platforms. You can control cookies through your browser settings and, on some platforms, through the platform's own ad settings. Blocking cookies may affect how the site functions.

We do not respond to Do Not Track browser signals, but we honor recognized opt-out preference signals such as Global Privacy Control where required by law.

5. Email and SMS communications

If you provide your phone number and consent, we may send you text messages about events you registered for, appointment reminders and follow-up messages. Message and data rates may apply. Message frequency varies. Reply STOP to any message to opt out and HELP for help. Consent to receive marketing messages is not a condition of purchase. You can unsubscribe from marketing email at any time using the link in any email. We may still send transactional messages related to a service you requested.

6. How we share information

We do not sell personal information for money. We share information with:

• Service providers that operate on our behalf, including website hosting and database providers, email delivery providers, SMS providers, scheduling and CRM tools, analytics providers, and payment processors.
• Advertising platforms for measurement and audience purposes. Certain uses of advertising cookies may be considered "sharing" or "targeted advertising" under some state privacy laws; you may opt out as described below.
• Professional advisors and authorities where required by law, to enforce our rights, or to protect the safety of any person.
• A successor entity in connection with a merger, acquisition, financing or sale of assets.

7. Data retention

We keep personal information for as long as needed for the purposes described above and to meet legal, tax, accounting and record-keeping requirements. Inquiry and registration records are generally retained for up to three years after your last interaction unless a longer period is required. Opt-out records are kept as long as necessary to honor your request.

8. Security

We use reasonable administrative, technical and physical safeguards to protect personal information, including access controls, encryption in transit and vetted service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Your privacy rights

Depending on where you live, you may have the right to request access to the personal information we hold about you, correction of inaccurate information, deletion of your information, a portable copy of your information, and to opt out of targeted advertising, the sale or sharing of personal information, and certain profiling. You may also withdraw consent at any time and are entitled not to receive discriminatory treatment for exercising your rights.

California residents have these rights under the CCPA as amended by the CPRA, including the right to know the categories of information collected, the sources, the purposes, and the categories of recipients. Residents of other US states with comprehensive privacy laws, and individuals in the EU, UK and Canada, have comparable rights under their local laws.

To exercise a right, email allison@vidzop.com with the details of your request. We will verify your request using the information we already hold and respond within the time required by applicable law. An authorized agent may submit a request on your behalf with written permission. If you are in the EU or UK, you also have the right to lodge a complaint with your supervisory authority.

10. International transfers

We operate in the United States, and our service providers may process information in the United States and other countries. Where required, we rely on appropriate safeguards such as the European Commission's standard contractual clauses for transfers of personal information out of the EEA or UK.

11. Children's privacy

This website and our services are intended for business use by adults. We do not knowingly collect personal information from anyone under 16. If you believe a child has provided us information, contact us and we will delete it.

12. Third-party links

Our site links to third-party services such as scheduling, video conferencing and social platforms. Their privacy practices are governed by their own policies, not this one.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version, and material changes will be posted on this page.

14. Contact us

Vidzop LLC dba Superior Vids — allison@vidzop.com. Email us with any question about this policy or about how your information is handled.